Frequently asked questions
How long does shipping take?
All orders are carefully prepared and delivered within 7–15 working days.
Delivery times may vary slightly depending on destination and local customs procedures.
Where do you ship from?
Our orders are shipped internationally. Each order is carefully prepared and dispatched to ensure it arrives in perfect condition.
Will I receive a tracking number?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking details.
Can I change or cancel my order after placing it?
If you need to make changes, please contact us as soon as possible. Once an order has been shipped, we may not be able to modify or cancel it.
What is your return policy?
We accept returns or exchanges only if items are defective, damaged, or incorrect upon delivery.
Please contact us within 7 business days of receiving your order so we can assist you.
Do you offer free returns?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How do I choose the right size?
Please refer to the detailed size guide on each product page. If you are between sizes, we recommend choosing the larger size for a more relaxed fit.
How can I contact customer support?
You can reach us anytime at support@camfigue.net, and our customer care team will respond as soon as possible.